Refunds and returns
We want you to be 100 per cent happy with your purchase. If you order something and then decide it is not for you, then please post it back to us within 14 days for a full refund. Please remember to get proof of posting as we cannot provide refunds for items which never arrive back with us. Please also note that unfortunately, for reasons of hygiene, we cannot accept returns/refunds for any earrings.
We collect personal information when you place an order on our website. This is to enable us to provide you with the product you have requested in a secure and timely way. We may use your information to contact you for the purpose of our marketing and promotional activities, by email. We shall not share your information with third parties. If you do not wish us to email with you offers, you may contact us by email or telephone to let us know, and we will remove you from our contact list.
We are mindful of the importance of upholding the security of information under our control. All information collected through the Tamrakar website is stored on secure servers. We have stringent security in accordance with the Data Protection Act 1988. We endeavour to take all reasonable steps to protect the privacy of your personal information. You accept the inherent security risks of providing the information over the internet, and will not hold us responsible for any breach of security, unless this is due to our negligence or wilful fault.